Frequently Asked Questions

Q: How do I pay?
A: You can pay with any major credit card, with PayPal or by check or money order.

Q: How do I pay with my credit card?
A: While checking out, click on PayPal. PayPal accepts any major credit card and you do NOT have to have a PayPal account.

Q: Is it safe?
A: Absolutely. Payment through PayPal whether directly or with your credit card is completely safe and secure.

Q: Can I pay by check?
A: Yes. We accept check or money order but we do hold the merchandise until the check clears.

Problems? If you have any problem using the site or completing your order, Please call us. We will be happy to help.

Q: How soon will my stuff ship?
A: It depends on what you ordered. Some items ship the next business day after receiving payment. Other items take two to three weeks. Look at the top of the page for the item to see how long it will take to ship.

Q: Do you combine shipping charges?
A: Yes. You pay only one combined shipping charge for all the products in your order.

Q: I make high quality one-of-a-kind products. Would you be interested in selling my products?
A: Froggy's is always looking for the best and most beautiful items. Please send us an email and tell us about your product!

Q: How do I Register with Froggys?
A: Click on the Register link on the Customer Service Page.

Q: How do I find my Account History?
A: Click on the Account History link on the Customer Service Page.

Q: I lost my Password? What can I do?
A: Click on the Lost Password link on the Customer Service Page.

Q: Do you have any other stores?
A: YES!   Please visit my Ebay Store,   Little Papillon Collectibles Shop for lots of great gifts!

Please remember - We want to provide you with prompt, quality service. Please email or call us if we can be of any help.

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